Iterative Design & Usability
We design with people, not just for them. Our iterative approach—research, test, refine—keeps momentum high while reducing uncertainty and risk. You get senior thinking, practical delivery, and calm, collaborative support that turns insight into action and prepares you for validation with confidence.
Formative use testing
Risk management
Design workshops
Instructional design
Expert guidance
Industrial design
Design, test, evolve—deliver with confidence.
A tailored approach, from seasoned experts who have lived through projects from end-to-end
We want to make an impact and we do this through true partnership with our clients. We go that extra mile to understand your project and collaborate with your teams, so that we can deliver research and guidance that makes a difference to your patients and your healthcare professionals.
For more than 15 years each, our senior experts have helped some of the world’s largest manufacturers embed Human Factors effectively. That experience means we know how to make usability engineering work—on paper and in practice.


Reece was my Human Factors Specialist on my project for 4 years. He guided us immensely through design and testing and helped the project get to a full clinical trial. Reece was always diligent and would get involved with the Development team to set about making the product as usable and safe as possible. I enjoyed working with Reece and would definitely recommend him to others.
Bill Kelbie
Technical Lead- Smith & Nephew
How we help you acheive your goals
Formative Use Testing
Learn fast. Design smarter.
Observe real users with real tasks, uncover use risks early, and iterate with purpose. Every cycle delivers clear, practical improvements—while building the evidence you’ll need for validation.
Risk Management
Design out hazards, build in safety.
Our expert team applies principles and guidance from ISO 14971, IEC 62366, and the FDA to identify use-related risks and implement effective mitigations. This ensures your product is safe, compliant, and user-friendly from the outset.
Design Workshops
Collaborative creativity with purpose.
We facilitate hands-on workshops that bring stakeholders and user insights together to co-create solutions. These sessions accelerate innovation and align design decisions with real-world needs.
Instructional Design
Clear instructions. Confident users. Safer outcomes.
Great products deserve great instructions. Using our proprietary process, we design IFUs, quick‑start guides and packaging that make sense at first glance—reducing errors, boosting confidence and smoothing your path to market. Because when users feel informed, they feel in control.
Expert Guidance
Insights for strategy, documentation, design and compliance.
When you need clarity, we bring senior human factors expertise to your team. From shaping usability strategies and HF documentation to applying paper‑based methods like heuristic analysis, cognitive walkthroughs and literature reviews, we help you identify risks, strengthen design decisions and stay aligned with global regulatory expectations. Practical, adaptable and actionable guidance.
Industrial Design
Form that fits hands—function that fits life.
Our industrial design approach balances aesthetics, ergonomics, and usability. We create products that look great, feel right, and perform flawlessly in real-world contexts.
How we help
We integrate deep regulatory expertise with practical commercial insight, ensuring your products are not only approved but succeed in the real world.
Human Factors Expertise That Goes Beyond Compliance
Real insight, not generic reports
We don’t dump data on your desk. We help you use it to build something better.
A partner who brings clarity
We’re honest, human, and invested in your success.
Regulatory experience that translates
FDA, MDR, MHRA. We know the nuances and help you prepare for what’s ahead.